OUR CORE SERVICES
CONSULTING SERVICES
Our management consulting services concentrate on our customers' most essential concerns and opportunities in many sectors and countries, including strategy, marketing, organization, operations, technology, transformation, digital, advanced analytics, corporate finance, mergers and acquisitions, and sustainability. We provide strong specialty knowledge but are recognized for our holistic perspective: we capture value beyond organizational borders and silos. We have shown a multiplier effect by maximizing the aggregate of the elements rather than the individual portions.
HEALTHCARE
Healthcare providers are dealing with a slew of difficulties, ranging from rising costs to shifting customer expectations to the shift toward value-based treatment. To create and sustain a successful position, you must have a strategy customized to your markets and segments, backed up with a fit-for-purpose operational model and great clinical alignment. We collaborate with suppliers all around the globe to provide those and other capabilities so you can become more agile and efficient, delivering on your purpose like never before.
More than 200 client engagements with providers, payers, and service firms, including integrated health systems, university medical centers, ambulatory care sites, and physician groups, have created our healthcare provider consulting experience. We have assisted our customers in addressing a wide range of issues and opportunities, including M&A strategy and operational excellence, as well as digital enablement and transformation, agile methods of working, and more. We form seamless, worldwide teams of more than 200 senior professionals, many of whom have direct industry expertise, to offer the genuinely integrated solutions that today's providers want.
We are also industry experts in healthcare financial-sponsor due diligence, having completed over 500 projects for private equity customers. Our experience with financial investors enables us to assist customers in evaluating the most promising strategic initiatives and transaction prospects.
RETAIL
Retail's ever-changing environment necessitates agility. And our retail experts understand what it takes to remain on top.
We are now approaching the Retail Convergence era, in which established incumbent retailers and digital natives compete for the same consumers, talent, profit pools, and shareholders. This confluence, along with new technological waves, growing consumer touchpoints, and table stakes environmental goals, heightens the impetus for all companies to improve their basic retail and digital capabilities.
We have a track record of producing quantifiable outcomes, such as greater revenue, lower expenses, better customer service, meaningful innovation, and enhanced shareholder value. We assist premier retailers across the globe in navigating volatility and leapfrogging the competition by using our unique analytics, software platforms, and deep consumer insights.
Allow us to assist you in refining your retail strategy so that you can:
Increase client satisfaction. Increase customer loyalty and retention, produce promoters, and develop unique retail trips that pleasure consumers beyond their expectations by using your deep and exclusive knowledge about your customers.
Perform well in core retail. To attract consumers, provide the correct selection, price, and promotions, balanced with localization, private labels, and innovation.
Rethink your omnichannel footprint. Evolve your supply chain and retail networks to satisfy customers while also ensuring speedy, robust, and cost-effective fulfillment.
Accelerate the technological change. Invest in business-growing innovation, automation, and data management while transitioning to an agile, product-based operating style.
Exploit new revenue sources. Diversify profit pools by expanding "beyond trade" into high-growth, high-margin industries including retail media, data monetization, and new markets.
Create a large-scale ecosystem. Define your position in the ecosystem, from hub to spoke; scale and new in-house capabilities, or strategic M&A and alliances.
Obtain an ultra-low cost basis. From procurement to shops to your operational model, you can fund your transition by keeping your costs low.
Begin your adventure. Position your firm for a more sustainable future by breaking down seemingly intractable difficulties into bite-sized, manageable, and quantifiable tasks.
We work with you to guarantee that you win with all stakeholders—customers, communities, workers, suppliers, and shareholders—as you prepare your organization for the future. To do this, we emphasize the formation of diverse and inclusive teams that work with a wide ecosystem of industry leaders, including the National Retail Federation and The Consumer Goods Forum. These collaborations, together with our experienced executive networks and proprietary data and software technologies, position us uniquely to tackle your most difficult difficulties.