Retail's ever-changing environment necessitates agility. And our retail experts understand what it takes to remain on top. 

We are now approaching the Retail Convergence era, in which established incumbent retailers and digital natives compete for the same consumers, talent, profit pools, and shareholders. This confluence, along with new technological waves, growing consumer touchpoints, and table stakes environmental goals, heightens the impetus for all companies to improve their basic retail and digital capabilities.

We have a track record of producing quantifiable outcomes, such as greater revenue, lower expenses, better customer service, meaningful innovation, and enhanced shareholder value. We assist premier retailers across the globe in navigating volatility and leapfrogging the competition by using our unique analytics, software platforms, and deep consumer insights.

Allow us to assist you in refining your retail strategy so that you can:

Increase client satisfaction. Increase customer loyalty and retention, produce promoters, and develop unique retail trips that pleasure consumers beyond their expectations by using your deep and exclusive knowledge about your customers.

Perform well in core retail. To attract consumers, provide the correct selection, price, and promotions, balanced with localization, private labels, and innovation.

Rethink your omnichannel footprint. Evolve your supply chain and retail networks to satisfy customers while also ensuring speedy, robust, and cost-effective fulfillment.

Accelerate the technological change. Invest in business-growing innovation, automation, and data management while transitioning to an agile, product-based operating style.

Exploit new revenue sources. Diversify profit pools by expanding "beyond trade" into high-growth, high-margin industries including retail media, data monetization, and new markets.

Create a large-scale ecosystem. Define your position in the ecosystem, from hub to spoke; scale and new in-house capabilities, or strategic M&A and alliances.

Obtain an ultra-low cost basis. From procurement to shops to your operational model, you can fund your transition by keeping your costs low.

Begin your adventure. Position your firm for a more sustainable future by breaking down seemingly intractable difficulties into bite-sized, manageable, and quantifiable tasks.

We work with you to guarantee that you win with all stakeholders—customers, communities, workers, suppliers, and shareholders—as you prepare your organization for the future. To do this, we emphasize the formation of diverse and inclusive teams that work with a wide ecosystem of industry leaders, including the National Retail Federation and The Consumer Goods Forum. These collaborations, together with our experienced executive networks and proprietary data and software technologies, position us uniquely to tackle your most difficult difficulties.